Privacy policy
Last updated 13 November 2026
Nodeslate is run by Workaxis Private Limited. This page explains what we collect, why, who helps us run the service, and the choices you have.
What we collect
- Your account: email address, name, and a scrambled (hashed) version of your password. If you sign in with Google or Microsoft, we receive your name, email address and account ID from them, and your profile picture from Google.
- What you make: your diagrams, their earlier versions, files you drop onto the canvas, and share links you create.
- How you use Nodeslate: events such as "created a diagram" or "exported a PDF", with the diagram type or file format. These never include what you typed.
- Feedback you send, with the page you were on.
- Voice: if you use the microphone, what you say is turned into text on our own servers. Recordings aren't stored.
- Technical details: your IP address, used to stop abuse such as password guessing, and server logs of requests to the service, such as the page asked for, the time and your approximate location from your IP address. We use these to keep the service secure and working.
- Payments: Polar runs checkout and holds your card details. We receive your plan, its status and renewal date, never your card number.
How we use it
To run Nodeslate: save and show your diagrams, sign you in, send account emails, apply your plan, keep the service secure, and improve the product from usage events and feedback. We don't sell your data and we don't show ads.
Google and Microsoft sign-in
If you choose to sign in with Google, we ask Google only for your basic profile: your name, email address, profile picture and Google account ID (the openid, email and profile permissions). We don't ask for access to your Gmail, Drive, contacts, calendar or any other Google data. Signing in with Microsoft works the same way, with your name, email address and Microsoft account ID.
- We use this information only to create your account, sign you in, show your name and picture to people you work with in Nodeslate, and email you about your account.
- We don't sell it, use it for advertising, or share it with anyone except the providers listed below who help us run Nodeslate.
- We don't use it to train AI models.
- You can remove Nodeslate's access at any time from your Google or Microsoft account settings, and delete your Nodeslate account and its data from Account settings.
Nodeslate's use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
Workspaces
If you work in a company workspace, its owner and admins can see the diagrams in it, its members and teams, and who has a seat. Diagrams in a folder private to a team are visible to that team and the workspace's owner and admins. A workspace's owner can choose how often its members must sign in again.
AI features
When you use Live AI or Ask AI, the text of the diagram you're working on, your messages and the recent conversation are sent to our AI provider (Anthropic, or Google if we switch providers) to produce suggestions. We use their paid business API services, whose terms don't allow them to train their models on what we send. Turn Live AI off in the editor if you'd rather nothing is sent while you type.
Who helps us run Nodeslate
- Hostinger: our servers and database.
- Amazon Web Services (S3): stored files.
- Anthropic and Google: AI suggestions.
- Polar: payments, taxes and invoices, as merchant of record.
- Zoho: account emails such as verification and password reset.
- Google and Microsoft: sign-in, if you choose it.
Some of these providers process data outside India. We choose providers that protect it under their own terms, and we share only what each needs to do its job.
Cookies and storage
We set one cookie that keeps you signed in. Your browser also stores preferences such as theme and, for guests, the diagram you're drafting. We don't use advertising or third-party tracking cookies.
How long we keep it
We keep your data while you have an account. Diagrams in the trash are removed after 30 days. Older versions are kept for the time your plan allows. AI chats are kept with their diagram until you delete them or the diagram. When you delete your account, your diagrams, versions, AI chats, files and share links are deleted straight away and leave our backups within 30 days.
Your choices
- Export any diagram as PNG, or SVG, PDF and Mermaid on Pro.
- Change your name in Account settings.
- Delete your account and everything in it from Account settings.
- Ask us for a summary of your data, a correction or erasure, or anything else about your privacy at support@workaxis.in.
- Withdraw your consent at any time by deleting your account or writing to us. This doesn't affect anything we did before.
We handle personal data under India's Digital Personal Data Protection Act, 2023, and give you the rights it provides wherever you live.
Complaints
If you have a concern about how we handle your data, write to our grievance contact at support@workaxis.in. We'll reply within 30 days. If you're not satisfied with our answer, you can complain to the Data Protection Board of India.
Children
Nodeslate isn't meant for children under 16, and we don't knowingly collect their data.
Changes
If we change this policy in a way that matters, we'll tell you by email or in the app before it takes effect.
Contact
Workaxis Private Limited, India. Email support@workaxis.in.